Good questions,
honest answers.
Everything you might want to know before, during, or after your order — gathered in one place. Still wondering? Our studio inbox is always open.
How long does shipping take?
Domestic US orders ship within 1–2 business days and typically arrive in 3–7 business days. International shipping takes 7–14 business days depending on destination.
Where can I buy Ryze?
Ryze is available exclusively at theshopryze.com. We don't sell through third-party retailers, which lets us keep our pieces priced thoughtfully and our community close.
How do I track my order?
You'll receive a tracking link by email the moment your order ships. If you can't find it, write to hello@theshopryze.com with your order number and we'll resend it.
Do you ship internationally?
Yes. We ship worldwide. International duties and taxes are the customer's responsibility and collected at delivery.
What sizes do you carry?
Most pieces are offered in XS–L. Size details and a fit guide live on every product page.
How do returns work?
You have 30 days from delivery to return or exchange any unworn piece. US exchanges ship free. See our Returns page for the full walkthrough.
How do I care for my Ryze pieces?
Care instructions live on each product page and on the garment tag. As a rule, gentle cold wash, lay flat to dry, and steam rather than iron — softness lasts longer.
How can I get in touch?
Email hello@theshopryze.com or use our Contact page. A real person reads every note and writes back within two business days.